OCC Dispatcher / Flugdienstberater (m/f/d)
Bruchsal, Germany

We at Volocopter are pioneers in the development of electrical air taxis that take off and land vertically (eVTOLs). We bring Urban Air Mobility to life, by establishing air taxis in addition to current transportation options in megacities globally. Our aim is to offer affordable on-demand air taxi services and save people time by flying them safely to their destination. In 2011 we performed the first-ever piloted flight of a purely electrical multicopter and have since showcased numerous public flights with our full-scale Volocopter (www.volocopter.com).

Job Description

Your mission during this flight:

As an OCC Dispatcher , you will be responsible for the co-ordination and oversight of the Volocopter flying programme. You will be a conduit for information and be required to process, prioritise, and promote this effectively. You will be adept at problem solving and critical thinking. We seek someone who is receptive to change, can challenge decisions and command the respect of those they interact with. You will be able to work methodically and accurately in a fast-paced environment. You will also demonstrate a passion for aviation, be a proven communicator, and be committed to safety and helping customers. An OCC Manager facilitates the needs of a dynamic and evolving business. You will work collaboratively with our customers, flight crew, engineering, safety and commercial teams to achieve desired results. Our OCC Managers are not confined to a desk, you will be required to assist with ramp operations which require both physical and mental dexterity.

  • Dispatch of aircraft within the Volocopter Fleet.
  • Pre-flight briefing of Flight Crew, identifying hazards to flight safety and commercial risks.
  • Flight Watch; ensuring the operation is safe, expeditious and cost effective. Optimum use of software in support of this aim.
  • Flight Planning, the generation, submission, and management of Operational Flight Plans (OFP).
  • Liaison with flow management centres and local ATC facilities, the mitigation of delays to filed Flight Plans. Aircrew roster management, the allocation and monitoring of duties to prescribed standards and Flight Time Limitations (FTL) schemes.
  • Proactively communicating with stakeholders and sharing information.
  • Escalation of issues in a timely fashion where input is required from other departments or organisations.
  • Proactive weather and NOTAM checking before commencement of operations.
  • Coordinating ground handling, energy monitoring, permits, HOTAC and transport.
  • Facilitating short-notice operations.
  • Collecting pre-flight documentation and processing return flight documentation (RFD).
  • The use of GSE to facilitate aircraft ramp movements, fuelling aircraft, and management of cargo.
  • Enacting Emergency Response Procedures (ERP) as required.
  • Proactive contribution to Volocopter´s Safety Culture and Safety Management System.



Check in your professional skills:

  • Experience working within the Aviation Industry.
  • Experience gained within an OCC or Ground Handling Agent.
  • Understanding of Flight Time Limitations.
  • Computer literate & excellent knowledge of MS office suite.
  • Ability to prioritise and make decisions under pressure.
  • Excellent customer service and communication skills.
  • Excellent spoken and written English skills.

Preferred skills (Not mandatory for the role):

  • Holder of a Dispatch Licence.
  • Use of Flight Planning and Operational Control Systems.
  • Min. 3 Years of OCC experience.
  • German language skills.
Additional Information

Our Volocopter flight includes:

  • Fast-growing high tech company with a supreme network of investors and partners
  • Ability to contribute directly to the future of aviation
  • The chance to build up new things/projects from scratch
  • Personal accountability, growth and learning opportunities, based on your personal strengths
  • An inspiring working environment with modern workspaces, flexible work time, short lines of communication, flat structures, great team spirit
  • Attractive salary package

Our differences make us stronger. At Volocopter, we value equal opportunity, trust, and the voice of each of our employees. As change-makers in air mobility, we believe that changing the world starts within each of our teams. We are committed to driving innovation by celebrating diversity and fostering an inclusive culture where everyone is treated equally and respectfully, regardless of our different backgrounds and roles in the company.

Fasten your seat belt and take-off with an awesome team as we bring urban air mobility to life!

OCC Dispatcher / Flugdienstberater (m/f/d)