Full-time

Head of IT Operations (m/f/d)
Bruchsal, Germany

We at Volocopter are the pioneers of electric air taxis, i.e. aircraft that take off and land vertically (eVTOLs). We bring urban air mobility to life, by getting air taxis and drones off the ground in a way that complements current transportation options in megacities across the globe. Our aim is to offer affordable on-demand air taxi services that fly people to their destination quickly and safely. In 2011 we performed the first-ever piloted flight of a purely electric multicopter and have since showcased numerous public flights with our full-scale VoloCity aircrafts (www.volocopter.com).

Job Description

Your mission during this flight:

  • You will provide leadership aiming to build a scalable and state-of-the-art IT ecosystem
  • You will define the IT Operations delivery model in conjunction with current and future requirements (e.g. cloud-first strategy)
  • You will drive a portfolio of technology projects to meet cost, scope, and schedule constraints (e.g. Identity Governance Administration, Endpoint Management, Production IT/OT)
  • You will develop key performance indicators and SLAs meeting stakeholder requirements
  • You will enable process efficiency of IT front and back office operations
  • You will identify key skills and talent gaps in the organization and work to recruit, train, and retain talent
  • You will identify and manage external vendors in the delivery of contracted work
Qualifications

Check in your professional skills:

  • Master's Degree in Programming, Computer Science, Engineering or related field
  • 10+ years’ experience in an IT Service Management environment in a similar role. 
  • Very good knowledge in building and maintaining a cloud-first company and its Enterprise IT resources 
  • Experience in hiring, managing, and retaining a team of talented technology professionals 
  • Demonstrated experience in negotiating with business leaders to drive effectiveness of the IT department 
  • Business fluent in German and English

Preferred:

  • Approx. 2+ years’ experience providing IT solutions in an Aerospace environment
  • PMP, ITIL, SCRUM certification
Additional Information

Some of our Volocopter flight perks:

  • A fast-growing high-tech company with a broad network of top investors and partners 
  • The chance to help shape the future of aviation
  • The chance to create new things from scratch & manage your own projects
  • Personal accountability, and growth & learning opportunities, based on your skills
  • An inspiring workplace with modern workstations, flexible hours, efficient  communication, flat hierarchies & fantastic team spirit
  • An attractive salary package

Our differences are what makes us great. Here at Volocopter, we value equal opportunities and trust, and we give each and every one of our employees the chance to voice their opinions. As air mobility industry innovators, we believe that changing the world starts on the team level. We are fully committed to driving this innovation by celebrating diversity and fostering an inclusive culture where everyone is treated equally and respectfully, regardless of our different backgrounds and job titles.

Head of IT Operations (m/f/d)