Intern or Working Student IT Support Engineer (m/f/d)

Munich, Germany

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We at Volocopter are pioneers in the development of electrical air taxis that take off and land vertically (eVTOLs). We bring Urban Air Mobility to life, by establishing air taxis in addition to current transportation options in megacities globally. Our aim is to offer affordable on-demand air taxi services and save people time by flying them safely to their destination. In 2011 we performed the first-ever piloted flight of a purely electrical multicopter and have since showcased numerous public flights with our full-scale Volocopter (

Job Description

Your mission during this flight:

In this role, you will be part of our IT department which is responsible for the overall IT Service Operations and plays a key role in ensuring smooth processes. 
Here we control and optimize the business processes and infrastructures that enable our multicultural and innovative team to decisively shape our vision of the future of mobility. 
As a working student, you will be supporting our employees via Help Desk activities and manage smaller projects guided by our System Administrators. 

  • Provide technical support and consulting in 1st and 2nd level, via ticket system (Microsoft 365, Office 365, SharePoint, Teams, OneDrive) as well as support for in-house products (IT Security, WebHosting, CloudServer, MailServer)
  • User and group management in hybrid Microsoft Azure AD environment
  • Software distribution and hardware provisioning (on-site and remote)
  • Mobile Device Management (MDM) administration
  • Help users with the operating system and applications
  • Develop solutions for user-specific issues
  • Assist with IT device management and procurement
  • Creation and maintenance of technical documentation and user manuals

Check in your professional skills:

  • You are a student in Computer Science or comparable subject or training as an IT specialist/system integration
  • You have already completed projects or internships in related fields
  • Excellent MS Office Skills
  • You are a communicative team player and have organizational and implementation power
  • You show initiative, enjoy accountability, and have a solution-oriented way of working
  • Excellent English and German, both written and spoken 
  • You are available for at least 20 hours per week
  • You are available to work on location, providing on-site IT support
  • You are a citizen or permanent resident of the EU or your current visa allows you to work in Germany
  • Experience in Linux server and client environment is a plus
  • Experience with Apple iOS / MacOS is a plus 
Additional Information

Our Volocopter flight includes:

  • Fast-growing high tech company with a supreme network of investors and partners
  • Ability to contribute directly to the future of aviation
  • The chance to build up new things/projects from scratch
  • Personal accountability, growth and learning opportunities, based on your personal strengths
  • An inspiring working environment with modern workspaces, flexible work time, short lines of communication, flat structures, great team spirit
  • Attractive salary package

Our differences make us stronger. At Volocopter, we value equal opportunity, trust, and the voice of each of our employees. As change-makers in air mobility, we believe that changing the world starts within each of our teams. We are committed to driving innovation by celebrating diversity and fostering an inclusive culture where everyone is treated equally and respectfully, regardless of our different backgrounds and roles in the company.

Fasten your seat belt and take-off with an awesome team as we bring urban air mobility to life!


Intern or Working Student IT Support Engineer (m/f/d)

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